Start with the trip status.
A rideshare collision can involve a driver waiting for a request, traveling to pick up a passenger, or carrying a passenger. Those stages can affect the insurance analysis. So can whether the injured person was a passenger, a driver, or someone outside the rideshare vehicle.
California’s Public Utilities Commission describes different insurance requirements for transportation network companies depending on the period of service. A coverage limit is not the value of an individual claim or a promise of a payment. The policies, facts, and applicable rules still need review.
Save the records that identify the ride.
- The trip receipt, app screenshots, and confirmation messages.
- The driver’s name and the vehicle information you have.
- The date, time, location, and crash report information.
- Photographs, witness contacts, and relevant communications.
- Medical records and information about the impact of the injury.
Keep original records where possible. If you no longer have app access or cannot locate a document, tell the attorney what is missing rather than assuming the issue cannot be investigated.
More than one coverage question may be involved.
A personal auto insurer and coverage associated with a platform may take different positions. The answer is not always apparent from the name of the app. Identifying the trip stage and the actual policies helps frame the claim.
Send Juda the circumstances.
Email Juda Rafael with the location of the crash, your role in the incident, and the information you have about the ride. He can discuss the questions that need investigation and the next steps for your California matter.
General information. The law and your options depend on the facts of your matter.